Efektifitas Penerapan Metode Family Centered Care Terhadap Kepuasan Keluarga Pada Anak Dengan Hospitalisasi

Muhammad Nurlamsyah; Ike Nurjana Tamrin; Muhammad Asikin; I Takko Podding; Sukmawati Sukmawati

doi:10.32382/medkes.v20i1.1425

Authors

Muhammad Nuralamsyah Program Studi keperawatan parepare, Poltekkes kemenkes Makassar
Ike Nurjana Tamrin Program Studi keperawatan parepare, Poltekkes kemenkes Makassar
Muhammad Asikin Program Studi keperawatan parepare, Poltekkes kemenkes Makassar
I Takko Podding Program Studi keperawatan parepare, Poltekkes kemenkes Makassar
Sukmawati Program Studi keperawatan parepare, Poltekkes kemenkes Makassar

DOI:

https://doi.org/10.32382/medkes.v20i1.1425

Keywords:

children, Hospitalization, family centered care, Family Satisfaction

Abstract

Nursing care in the pediatric ward is measured based on parental satisfaction. Parental satisfaction is achieved when the child's needs for nursing care are met during hospitalization. If performance falls below expectations, customers will be dissatisfied, but if performance exceeds expectations, customers will feel satisfied or happy. To improve quality, one approach is to measure patient and family satisfaction with the implementation of Family-Centered Care in the hospital. Prioritizing patient and family satisfaction is a hallmark of high-quality healthcare services. The purpose of this study is to determine the effectiveness of the implementation of Family-Centered Care on family satisfaction for children hospitalized at RSU Andi Makkasau Parepare. This survey is a quantitative study using an analytical design with a cross-sectional approach. The sampling technique used is accidental sampling. The population of respondents was 60 respondents. The sample size was determined using the Slovin formula with a sample of 53 respondents. The instruments used were the Family-Centered Care questionnaire and the family satisfaction questionnaire using a Likert scale. Data analysis was performed using the Chi-Square Correlation statistical test and analyzed using statistical analysis. The results of the study found that there was an effect of the implementation of Family-Centered Care on family satisfaction in children hospitalized at RSU Andi Makkasau Parepare, with a significance level of p-value = 0.000 < 0.05. The conclusion of the study is that there is a significant effect between Family-Centered Care and the level of family satisfaction in children hospitalized at RSU Andi Makkasau Parepare. Therefore, it is hoped that nurses can maintain the implementation of Family-Centered Care to improve service and satisfaction through nursing care.

Keywords: Children, Hospitalization, Family-Centered Care, Family Satisfaction

References

Kuswanto. (2019). Hubungan Peran Orang Tua Dengan Tingkat Kecemasan Anak Usia Prasekolah (3-6 Tahun) Yang Mengalami Hospitalisasi Di Rs Dolopo Kabupaten Madiun. Journal of Nursing Care & Biomolecular, 4(1), 41–47.

Natasya, P., Deli, H., Hasanah, O., & Keperawatan, F. (2019). Gambaran Penerapan Pemberian Informasi Berdasarkan Konsep Family Centered Care Pada Anak Dengan Penyakit Akut Selama Hospitalisasi. JOM fkp, 6(1).

Arifin, S., Rahman, A., Muhyi, R., Octaviana Putri, A., & Hadianor, H. (2019). Hubungan Usia, Tingkat Pendidikan, Fasilitas Kesehatan Dengan Kepuasan Pasien Di Puskesmas Muara Laung. Jurnal Publikasi Kesehatan Masyarakat Indonesia, 6(2), 40–45. Https://doi.org/10.20527/jpkmi.v6i2.7457

Aa, S., Ali, A., Alsammahi, O., Aleesa, M., Alkashan, S., Alsalem, M., Aldahash, A., & Alfayez, W. (2016). Perception and Level of Satisfaction of Patients Seeking Dental Care ; A Cross-Sectional Study in a Major Healthcare Center in Saudi Arabia. 2(4), 4–8.

World Health Organization. (2022). Medication Safety Webinar series: Engaging Patients

And Families for Medication Safety

Dinas Kesehatan Provinsi Sulawesi Selatan. (2021). Profil Dinas Kesehatan Provinsi Sulawesi Selatan Tahun 2021. Dinas Kesehatan Sulawesi Selatan, 333.

Sarjiyah, S., Timiyatun, E., & Hariyanti, S. (2018). Hubungan penerapan family centered care oleh perawat dengan stres orangtua selama hospitalisasi bayi. Health Sciences and Pharmacy Journal, 2(3),

Tanaem, G. H., Dary, M., & Istiarti, E. (2019). Family Centered Care Pada Perawatan Anak Di Rsud Soe Timor Tengah Selatan. Jurnal Riset Kesehatan, 8(1), https://doi.org/10.31983/jrk.v8i1.3918

Aa, S., Ali, A., Alsammahi, O., Aleesa, M., Alkashan, S., Alsalem, M., Aldahash, A., & Alfayez, W. (2016). Perception and Level of Satisfaction of Patients Seeking Dental Care ; A Cross-Sectional Study in a Major Healthcare Center in Saudi Arabia. 2(4), 4–8.

Arumsari, D. P., Emaliyawati, E., & Sriati, A. (2017). Hambatan Komunikasi Efektif Perawat Dengan Keluarga Pasien Dalam Perspektif Perawat. Jurnal Pendidikan Keperawatan Indonesia, 2(2), 104. Https://doi.org/10.17509/jpki.v2i2.4745

Islamy, L. O. S., & Sulima, S. (2020). Kualitas Pelayanan Keperawatan di Rumah Sakit Umum Daerah (RSUD) Kota Baubau. Jurnal Kesehatan

Jahirin, & Nurjanah, R. (2017). Hubungan Mutu Pelayanan Keperawatan dengan Kepuasan Pasien Rawat Inap Rumah Sakit. Healthy Journal, V(2), 17–24.

NATSIR, N. A. (2019). GAMBARAN KEPUASAN ORANG TUA TERHADAP PELAYANAN KEPERAWATAN DI RUANG PICU RSUP

Taqiyah, Y. (2020). Hubungan Family Centered Care Dengan Dampak Hospitalisasi Pada Anak Usia Pra Sekolah. Jurnal Keperawatan Widya Gantari Indonesia, 4(2),

Hadi. (2020). The Effectiveness of Applying The Family-Centered Care Method to Pediatric Patients with Stress Hospitalization. Jurnal Ilmiah STIKES Citra Delima Bangka Belitung, 3(2), 112–116.

Sunarti, S. (2020). Hubungan Family Centered Care Dengan Dampak Hospitalisasi Pada Anak Prasekolah Di Ruang Baji Minasa Rsud Labuang Baji Makassar. Jurnal Keperawatan Widya Gantari Indonesia, 4(2), 124. Https://doi.org/10.52020/jkwgi.v4i2.1974

Jayani, I., & Ruffaida, F. S. (2020). Gambaran Kepuasan Pasien Terhadap Pelaksanaan Komunikasi Terapeutik Perawat Di Istalasi Rawat Inap RSUD Labuang Baji Makassar. Hasanuddin University Repository, 8, 274–282.

Amalia, A., Tua, H., & Rusli, Z. (2017). Daya Tanggap, Jaminan, Bukti Fisik, Empati, Kehandalan, Dan Kepuasan Pasien. Jiana, Jurnal Ilmu Administrasi Negara, 14(3), 356–363.

Mellawaty. (2020). ANALISIS DIMENSI MUTU DENGAN KEPUASAN PASIEN RAWAT INAP DI RUMAH SAKIT : SUATU TINJAUAN SISTEMATIS.

Jahirin, & Nurjanah, R. (2017). Hubungan Mutu Pelayanan Keperawatan dengan Kepuasan Pasien Rawat Inap Rumah Sakit. Healthy Journal, V(2), 17–24.

Akmalia, F., Anjarwati, N., & Lestari, Y. C. (2021). Pengaruh Penerapan Metode Family Centered Care Terhadap Stress Hospitalisasi Pada Anak. Jurnal Kesehatan Mercusuar, 4(1), 85–91. Https://doi.org/10.36984/jkm.v4i1.163

Arumsari, D. P., Emaliyawati, E., & Sriati, A. (2017). Hambatan Komunikasi Efektif Perawat Dengan Keluarga Pasien Dalam Perspektif Perawat. Jurnal Pendidikan Keperawatan Indonesia, 2(2), 104. Https://doi.org/10.17509/jpki.v2i2.4745

Kuswanto. (2019). Hubungan Peran Orang Tua Dengan Tingkat Kecemasan Anak Usia Prasekolah (3-6 Tahun) Yang Mengalami Hospitalisasi Di Rs Dolopo Kabupaten Madiun. Journal of Nursing Care & Biomolecular, 4(1), 41–47.

Sihaloho, N. S. R. U., & Herliana, I. (2017). Hubungan Jenis Kelamin, Tingkat Pendidikan Dengan Tingkat Kepuasan Pasien di Ruang Rawat Inap Rumah Sakit Mitra Keluarga. Jurnal Ilmu Keperawatan Indonesia, 7(2), 239–247.